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Agentic Commerce for Retailers

Every Shopper Gets a Personal AI Agent

Agentic commerce for retailers transforms your store into a guided, conversational shopping experience. Customers describe what they need — your AI finds it, answers every question, and helps them buy with confidence.

Free with 1,000 sessions/month — no per-message charges
The Problem

Traditional Retail Experiences Are Failing Shoppers

67%

of shoppers leave because they can't find what they want

40%

of customer support tickets are basic product questions

$18B

lost annually to cart abandonment from shopper confusion

The Solution

Agentic Commerce Changes Everything

An AI agent that knows your entire catalog, understands shopper intent, and guides every customer from question to purchase — automatically, 24/7.

The Concept

What Is Agentic Commerce for Retailers?

Agentic commerce for retailers means giving every visitor to your store their own personal AI shopping agent — one that understands your entire product catalog and can guide them from intent all the way to purchase through natural conversation.

Instead of relying on keyword search bars and complex filter UIs (which cause friction and abandonment), your customers simply say what they need: "I need a gift for my mom who loves gardening" or "Show me waterproof hiking boots under $200 for wide feet." The AI agent takes it from there.

But the best agentic commerce solutions go beyond discovery. Brambles.ai also handles customer service and order lookup, virtual try-on for apparel and accessories, and view in room for furniture and home decor — reducing support costs while increasing confidence and conversion at every stage of the purchase journey.

1

Connect Your Catalog

Sync your product data via API or feed. Our AI indexes your entire catalog with rich metadata and variant information.

2

Deploy the Agent

Add the chat widget to your site. Customize the branding, tone, and personality to match your brand.

3

Watch Conversions Grow

Customers engage, find products, and buy. You see results in real-time analytics.

✦ AI Product Discovery✦ Virtual Try-On✦ View in Room✦ Direct Add to Cart✦ Customer Service AI✦ Order Lookup✦ Proactive Engagement✦ Brand Customization✦ Mobile Shopping✦ AI Product Discovery✦ Virtual Try-On✦ View in Room✦ Direct Add to Cart✦ Customer Service AI✦ Order Lookup✦ Proactive Engagement✦ Brand Customization✦ Mobile Shopping
Full Capabilities

Everything Your Store Needs to Convert More

The complete agentic commerce suite — from first question to completed purchase.

Natural Language Product Discovery

Customers ask questions in their own words. "I need a gift for my mom who loves gardening" triggers the AI to surface perfect matches from your full catalog.

Learn more

Virtual Try-On

Customers upload a photo and see how apparel, accessories, or eyewear looks on them — right inside the conversation. Reduces returns, increases confidence.

Learn more

View in Room

Shoppers snap a photo of their space and place furniture or decor into it. See how that sofa looks in their living room before committing.

Learn more

Customer Service & Order Lookup

AI handles order status, return policies, shipping questions, and product inquiries 24/7 — deflecting tickets and freeing your team for complex cases.

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Direct Add to Cart

Customers can add items to their cart directly from the AI conversation — no page navigation required. Fewer clicks, fewer drop-offs.

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Proactive Engagement

The AI doesn't wait to be asked. It proactively suggests products based on what page a shopper is viewing — turning passive browsers into active buyers.

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The Unique Brambles.ai Advantage for Retailers

Your Products, Discovered Across
the Entire Publisher Network

Unlike any other agentic commerce platform, Brambles.ai powers both retailers and publishers. That means your products can be discovered and recommended by AI agents across thousands of publisher sites — not just your own store.

Publisher Network

Your product catalog can appear as recommendations inside AI agents across our publisher network.

Retail Media

Pay to promote your products within publisher AI results — highly targeted, contextually relevant placements.

Attribution

Full attribution from publisher discovery to your store purchase — see exactly where your best customers come from.

See the Full Retailer Solution
Benefits

Why Retailers Choose Brambles.ai

Higher Conversions

Guided shopping converts 3–5× better than search and browse.

Fewer Support Tickets

AI handles 24/7 product and order questions automatically.

Higher AOV

AI bundles, cross-sells, and upsells contextually throughout the conversation.

Real-Time Analytics

Full visibility into what customers are asking and what they're buying.

FAQ

Retailer Questions Answered

What is agentic commerce for retailers?

Agentic commerce for retailers means deploying an AI agent on your ecommerce site that can autonomously guide shoppers through the entire purchase journey — from understanding what they're looking for, to recommending the right products, to answering service questions and completing checkout. Instead of browsing and filtering manually, customers simply describe what they need.

How does agentic commerce increase conversions for retailers?

Agentic commerce guides shoppers with personalized, context-aware recommendations rather than forcing them through search and filter UIs that cause friction and drop-off. Customers who get their questions answered in real time, see products matched to their specific needs, and can try before they buy (virtual try-on, view in room) convert 3–5x better than those left to browse independently.

Does the Brambles.ai retailer solution reduce customer service costs?

Yes. The same AI agent that handles product discovery also handles 24/7 customer service — order status, return policies, shipping questions, and product inquiries. This deflects a significant portion of support tickets, freeing your team to focus on complex cases that require human judgment.

What is virtual try-on in agentic commerce?

Virtual try-on lets shoppers upload a photo of themselves and see how apparel, accessories, or eyewear looks on them — directly inside the AI chat conversation. No separate app, no separate flow. It's part of the native shopping experience, reducing return rates and increasing purchase confidence.

How does Brambles.ai connect to my product catalog?

Brambles.ai connects to your product catalog via API feed. Our system ingests your full product data — including names, descriptions, pricing, inventory, variants, and images — and makes it available to the AI agent in real time. Most catalog connections are live within 24–48 hours.

What's the difference between Brambles.ai and a traditional chatbot for retailers?

Traditional chatbots follow scripted decision trees and fail the moment a customer asks something unexpected. Brambles.ai is a true AI agent that understands natural language, knows your entire product catalog, and can handle complex multi-step queries. It's the difference between a FAQ bot and a knowledgeable sales associate who knows every product you sell.

Give Every Shopper a Personal AI Agent

Join retailers using Brambles.ai to increase conversions, reduce support costs, and deliver shopping experiences that set them apart.

Free tier available · No credit card required · Live in 24–48 hours