AI Customer Service
24/7 automated customer support that handles product questions, order lookup, shipping inquiries, and returns — powered by your own knowledge base.
From Question to Instant Answer
Watch how a customer checks their order status and starts a return — without ever waiting for a human agent.
What It Handles
Six categories of customer questions your AI assistant resolves automatically — accurately, instantly, and on-brand.
Order Status & Tracking
Customers get real-time order updates, tracking links, and delivery estimates — no more "where's my stuff?" tickets.
Returns & Exchanges
Walks customers through your return policy, checks eligibility, and can kick off the return process instantly.
Shipping Questions
Answers questions about shipping times, costs, international delivery, and carrier options from your own policies.
Product Questions
Uses your product catalog to answer sizing, compatibility, materials, care instructions, and feature questions.
Store Policies
Explains warranties, privacy policies, payment options, and any custom policies you've documented.
Size & Fit Guidance
Helps customers pick the right size using your size charts, fit notes, and product-specific recommendations.
Your Docs. AI-Powered Answers.
Upload your FAQs, policies, support guides, and product docs. The AI reads them and uses that information to give customers accurate, brand-specific answers — not generic guesses.
PDF Guides
FAQs
Policies
Shipping Guides
How It Works
Upload Your Docs
Add your FAQ pages, return policies, size guides, shipping info — any document your support team uses.
AI Learns Your Brand
The AI indexes your documents so it can answer questions using your specific policies and information.
Customers Get Answers
When a customer asks a question, the AI pulls the relevant info from your docs and responds instantly.
The Benefits
Better customer experience, lower costs, and a support team that can focus on what matters most.
24/7 Availability
Support that never sleeps — your customers get answers at 2 AM or 2 PM.
Reduce Tickets by 60%
Automate repetitive questions so your human team handles what actually needs them.
Instant Responses
No wait times, no hold music. Answers in seconds, not minutes or hours.
Consistent Answers
Every customer gets accurate, on-brand information pulled from your own docs.
Scales Infinitely
Handle 10 or 10,000 conversations simultaneously without hiring more agents.
Frees Up Your Team
Let your support staff focus on complex issues, VIP customers, and strategic work.
Support That Never Sleeps
Give your customers instant answers powered by your own knowledge base — and free your team to focus on what matters.