Yeah Rentals elevates customer experience and drives revenue with Brambles.ai
AI-powered product guidance and View in Room technology that converts more shoppers, increases AOV, and transforms customer service into a growth engine.
Shoppers who engaged with Brambles.ai converted at a significantly higher rate.
View in Room technology led to a higher average order value.
AI-powered responses and automation reduced ticket volume and manual effort.
Brambles.ai is now the standard for customer outreach and service across the team.
What Yeah Rentals was up against
Shoppers couldn't visualize rentals in their own space
Furniture rental decisions hinge on whether a piece fits the room. Without a way to preview, browsers stalled and high-intent shoppers churned.
Customer service was a manual bottleneck
Every sizing question, style match, or shipping inquiry routed through a human — limiting how many conversations Yeah Rentals could realistically handle at scale.
Conversion lift required an experience change, not more ads
Paid traffic was healthy. The bottleneck was on-site conversion: shoppers needed confidence at the moment of decision.
What changed with Brambles.ai
AI-Powered Product Guidance at scale
Brambles.ai surfaces personalized recommendations based on style, space, and shopper needs — instantly, across every product category.
View in Room drives confidence
Shoppers visualize products in their own space, leading to stronger purchase confidence and a measurable lift in average order value.
Better service, lower costs
AI handles routine requests and seamlessly escalates to agents when needed — reducing costs while improving satisfaction.
“Brambles.ai has been a game changer for Yeah Rentals. It helps our customers shop with confidence and our team deliver exceptional service at scale.”
Team Yeah Rentals
How Yeah Rentals uses Brambles.ai
AI Product Guidance
Personalized recommendations matching shopper style, space, and intent.
View in Room
AR-style preview of products in the shopper's actual room before they buy.
AI Customer Service
Handles routine inquiries automatically and escalates the right conversations to humans.
Native tools
Yeah Rentals connects Brambles.ai to the tools they already use:
- Gorgias
- Zendesk
- Klaviyo
Ready to get results like Yeah Rentals?
Brambles.ai deploys in 2 minutes for publishers and 24-48 hours for retailers. No engineering required.